You have to wait for a new version, that might include the features we need. "We made the mistake of not fully evaluating the program before we started using it. Worst part was when I finally heard from them they said that, "Fishbowl doesn't do that." Save yourself the 6 months of pain and agony and the $20k and go with something that wont destroy your whole Quickbooks company file." Every support call went to voicemail and I would wait days if not weeks before I heard back from anyone. "Once you have purchased the software, good luck getting any support for it. From my experience so far, I am not sure what I am paying for." " Terrible Customer Service - Good luck trying to get them on the phone, every time and I mean every time counting at least 10 phone calls, not once has a real live person picked up. Don’t bother paying for their “Support Plan” that you pay yearly.
Fishbowl inventory reviews software#
it never worked like the expectations we were sold… nor were we ever given any new expectations for this software to ever work in any reasonable capacity." We were given work-arounds far more often then solutions. Basic functions like printing labels had a million flaws and dead ends. "We tried to stay committed to the implementation of Fishbowl at our company for over a year. businesses without the financial or technical acumen to move beyond the world of QuickBooks. This product is a complete RIPOFF targeting a great group of suckers, i.e. If you can adopt this software to fit your business needs, you will quickly find it is not a scalable solution whatsoever. Notice how only the negative reviews mention any specifics. Ignore any of the positive reviews they are clearly lies placed by the company. "THE SUPPORT IS HIDEOUS, THE MOBILE APP IS USELESS, SALESPEOPLE ARE LIARS. The sub contractors Fishbowl recommends to integrate does not care and provided minimal support."
"HORRIBLE !, HORRIBLE !!, HORRIBLE !!! - Promised everything we needed, took our money, $50,000 and 2 years later still do not have usable inventory management system. But once you actually bite the bullet and spend $20k you realize that fishbowl doesnt do half of the stuff promised by the sales rep." The sales department will promise you the world and say, "Oh yeah Fishbowl can do that". Customer service is possibly the worst part of this software. "DON'T DO IT! - There are no pros to this software.
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